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By booking Velvet Fizz, you agree to the following terms:
• A non-refundable deposit is required to secure all bookings
• Full payment must be made prior to the event
• Client must provide accurate event details including location, time, and guest count
• Setup area must be safe, accessible, and ready upon arrival
• Velvet Fizz reserves the right to refuse service if conditions are unsafe
Velvet Fizz is not liable for:
• Damages at the event location
• Injuries unrelated to our setup or service
• Delays caused by factors outside of our control
Client is responsible for:
• Providing adequate space for setup
• Ensuring access to the event location
• Informing us of any special requirements in advance
All sales are final. No refunds will be issued once services have been rendered.
All bookings with Velvet Fizz are final.
A non-refundable deposit is required to secure your event date. This deposit will be applied toward your total balance.
Cancellations made within 7 days of the event are non-refundable. Cancellations made more than 7 days in advance may be eligible for rescheduling only, based on availability.
Final payment is due prior to the event date. Failure to complete payment may result in cancellation of your booking.
No refunds will be issued for:
• Cancellations
• No-shows
• Changes in guest count
• Dissatisfaction after service has been provided
Velvet Fizz is not responsible for delays caused by weather, traffic, or circumstances beyond our control.
By booking with Velvet Fizz, you agree to these terms.
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